Salesforce

What causes the "Automation server cannot create object" error message to appear? (Video)

Printable View
« Go Back

Information

 
TitleWhat causes the "Automation server cannot create object" error message to appear? (Video)
SummaryIf a user is unable to launch WFMR/ ESO and receives the 'Automation server cannot create object' error, this article explains the likely cause for the message and the recommended way in which to resolve it.
URL NameWhat-causes-the-Automation-server-cannot-create-object-error-message-to-appear
Resolution
  1. The IE settings should allow download of Active X Controls
  2. The URL should be added to Local Intranet or Trusted Sites 

      Follow the steps to add application URL to Local Intranet or Trusted Site

  • Open internet explorer on user's PC
  • Go to settings --> Internet Options -->Security

​          thumb_add74f6887021250b752cb3c8bbb3565_525

  • The URL should be added to the local Intranet websites

            thumb_e5d74f6887021250b752cb3c8bbb3568_525
          User-added image
           Or The URL should be added to Trusted Sites
            User-added image
           User-added image

ProductsAdvanced Scheduling; Enterprise Store Operations; Time & Attendance
ModuleEnterprise Configuration
VersionAll
Error Message Code

Error - Cannot create BCClient.ClientHelper. SuperCAB not installed correctly. Error Description = Automation server cannot create object   

              User-added image

Cause

Incorrect Internet Explorer browser settings on user PC

Additional Information
Publication StatusPublished
Powered by