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How to enable Weborder debug

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TitleHow to enable Weborder debug
SummaryEnable Weborder debug to capture data submitted to the listener.
URL NameTurning-on-Weborder-Debugging
Resolution
Create the debug control file:

Version 2014 and below:
  • Create a text file in the ECOMETRY\LISTENER folder named WEBWRK (no file extension). 
Version 2018 and above:
  • Create a folder under ECOMETRY\LISTENER\ named WEB.
  • In the ECOMETRY\LISTENER\WEB\ folder, create a file named WEBWRK (no file extension). 

Open the file with a text editor like Notepad.
Enter the following data on the first line: YYYSSXXXX,1234567890########XX1234567Y9012345678901234567890N
  • This is a set of control switches that drive the type of debugging being captured. 
  • When a position or switch is set to Y that switch is turned on. 
  • When a switch is set to a numeric value or N the switch is turned off.
  • These switches should not be altered unless instructed to do so by your support representative.    

Restart the weborder listener:
  • Debug will only work if the listener is started directly from the .bat file in the ECOMETRY\LISTENER folder. 
  • If the web listeners are run as services, the weborder service will need to be stopped and the listener will need to be restarted using a .bat file. 
  • Starting the listener in this manner opens up a command window.  Closing that window will stop the listener.  For the duration of testing/debug, the command window can minimized.

Where debug files are written:
  • Debug files are created in the folder containing the WEBWRK file. They are named weborder_xxxxxx (the Xs will be the number of the listener process). 

How to disable weborder debug:
  • Stop the Weborder listener, rename the WEBWRK file to WEBWRK_OFF, and restart the Weborder listener. 
ProductsDirect Commerce
ModuleWeborder
VersionAll Open Systems
Error Message Code
Cause
Additional Information
Publication StatusPublished

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