Shift Reconciliation Process

Steps involved in Shift Reconciliation Process are:

At Store:

1. At the end of the shift, the sales associate will count all the remaining money in the cash drawer and enter this as the final safe drop on the POS.
2. The sales assistant will close the shift on the POS and the shift can be viewed and settled in ESO.
3. Settlement is the process of preparing the final safe drop (Final Pickup), reviewing the shift for completeness, and checking the over/(short).
4. Ensure that all drawer events have been entered correctly and any data entry errors have been corrected.
5. After the user has settled the shift, the user will not be able to enter additional new drawer events for the shift. However, the user can still edit the shift by using the Reconcile Shift task.

In ESO:
The following checklist identifies all the tasks required to settle a shift in ESO:

1. Close the shift on the POS.
2. Review the cash of the shift by reviewing all the drawer events. If necessary, adjust and/or add new drawer events. This includes safe drops, pay ins, and pay outs to the drawer.
3. Review the final pickup where the user checks the over/short amount. If necessary, edit the remaining tenders (other than cash) such as cheques, manual card payments, drive offs, etc...
4. Reconcile the shift.
5. Print the Shift Reconciliation Report.