Information

Title	Punch Rejected – Not On Clock status for employee punch in Raw punches

Summary	This article explains one of the potential causes for the 'Punch Rejected - Not On Clock' status seen against a punch in the Raw Punch screen in the WFM application.

URL Name	Punch-Rejected-Not-On-Clock-status-for-employee-punch-in-Raw-punches-screen

Resolution

1.Login to the Enterprise
2.Navigate to Business Unit Setup and select the business unit the employee belongs to
3.Using Related links, navigate to Workforce Setup
4.Under the Time and Attendance tab, set the "Unpaired Punch Threshold Hours" value to be greater than the longest expected shift length.

Products	Advanced Scheduling; Time & Attendance

Module

Version	All

Error Message Code

Punch Rejected – Not On Clock

Cause

This error may occur when the business unit's workforce setup has a value for 'Unpaired Punch Threshold Hours' less than the length of time between the employee's in-punch and out-punch.

Additional Information

See the attached document for more detail and Root Cause.

Publication Status	Published

Punch Rejected – Not On Clock status for employee punch in Raw punches

Information