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Pick Release Troubleshooting - picks will not release

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Information

 
TitlePick Release Troubleshooting - picks will not release
SummaryBasic information about the allocation/pick release process and how to research issues when picks are not released to the users.
URL NamePick-Release-Troubleshooting-picks-won-t-release
Resolution
See attached documentation for troubleshooting guidance for versions 2010.1 and above, and 2009.2 and below.  
ProductsWarehouse Management
ModuleAllocation, Pick Release, List Picking
VersionALL
Error Message Code
Cause

Conditions that will make work ineligible for release and not go to the work queue or RF units:
i.e. Ready for List 

  • Replens/cross-docks must be completed before picks are eligible for release for ship_id
  • Validation errors on a location MAY prevent picks from releasing
  • Pick-Release policies must be set up properly for the lodlvl/srcare/dstare
  • There are no empty staging locations to allocate the shipment to
  • The Inventory footprint doesn’t match the Footprint configuration defined for the part
  • The pcksts = H.  These are 'allocate to hold' allocations and must be released before they are eligible for pick release
Additional Information
Publication StatusPublished

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