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Oracle errors ORA-03113, ORA-03114, ORA-03135, ORA-12152 while running EKB server processes

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TitleOracle errors ORA-03113, ORA-03114, ORA-03135, ORA-12152 while running EKB server processes
Summaryseveral ORA errors may be reported when running EKB server processes.
URL NameOracle-errors-ORA-03113-ORA-03114-ORA-03135-ORA-12152-while-running-EKB-server-processes
Resolution
Add SQLNET.SEND_TIMEOUT parameter to the sqlnet.ora file at BOTH the origin (client) and the server (DB instance)
SQLNET.SEND_TIMEOUT=21600
ProductsEnterprise Planning Server Edition
ModuleEKB Server Processes
VersionAll
Error Message Code
"
ORA-03113: end-of-file on communication channel
ORA-03114: not connected to ORACLE
ORA-03135: connection lost contact
ORA-12152: TNS:unable to send break message

"
Cause
These errors may occur due to network issue or oracle bug.
Additional Information
  • Unit of SEND_TIMEOUT figure is seconds.
  • Setting the timeout to 600 (10 minutes) may be sufficient.
  • Consider opening a support ticket with Oracle to establish root cause in the particular environment.
Publication StatusPublished

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