Open Access Mobile App returns Unsupported URL message

Add the following highlighted sections to the web.config file:
...
  <system.serviceModel>
    <serviceHostingEnvironment aspNetCompatibilityEnabled="true" minFreeMemoryPercentageToActivateService="1" />
    <services>
      <service name="JDA.Intactix.IKB.Web.AuthenticationService" behaviorConfiguration="serviceBehavior">
        <endpoint address="" behaviorConfiguration="restfulBehavior" binding="webHttpBinding" bindingConfiguration="basicHttps" contract="JDA.Intactix.IKB.Web.IAuthenticationService" />
      </service>
    </services>
    <bindings>
      <webHttpBinding>
        <binding name="basicHttps">
          <security mode="Transport">
          </security>
        </binding>
        <binding name="basicHttp">
          <security mode="None" />
        </binding>
      </webHttpBinding>
    </bindings>
 <behaviors>
      <endpointBehaviors>
...

Error: "Login Error Unsupported URL"

This error can occur if Open Access has been configured with SSL but binding configurations have not been set up within the web.config file.

The values for bindingConfiguration and "binding name" are case sensitive and must match.
The <bindings> section should be added after </services>.