1. Check your application version.
2. If the version is 2010.2 or later, update the business unit's time zone in the application.
a. Log in to the application at the enterprise or business unit level with the Client Admin role
b. Navigate to "Business Unit Setup"
c. Click the "Address" tab
d. Note the value in the "Time Zone" field. The time zone will not appear to be inactive
e. Click on the drop-down arrow and select a new time zone that corresponds to the one currently assigned
f. Click "Save and Close"
g. If the error persists after updating the time zone, contact BY for assistance.
