1. Right click in your product library > Properties 2. Click on the General tab and make note of the Matching Key you selected (either UPC, ID, or ID+UPC) 3. Click OK 4. Check in your open product library, if the Matching Key field(s) you selected in the Product Library Properties are populated with data. 5. You can either; A. add data to the second field that is missing data, or B. change the Matching Key in the Product Library properties to the field that contains the data (either UPC or ID).
6. Make sure planogram is not in read-only mode
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