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How to fix Web Client Log in Page returning with greyed out fields

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TitleHow to fix Web Client Log in Page returning with greyed out fields
SummaryConfiguration changes needed when Web Client Log in fields username and password are not visible or accessible.
URL NameHow-to-fix-Web-Client-Log-in-Page-returning-with-greyed-out-fields
Resolution
  1. Navigate to Collaboration Portal log in page
  2. Click Tools > Compatibility View Settings
  3. Make sure the URL appears in the box "Add this website" then click Add
  4. Close
  5. Exit all Internet Explorer windows
  6. Open IE and access the log in page again
ProductsWarehouse Labor Management
ModuleWeb Client, Web Portal
VersionAll
Error Message Code
Cause
Internet Explorer Versions 10 and newer are not running in Compatibility Mode.
Additional Information
Publication StatusPublished
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