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"Cannot Read PSA File" error when trying to open a PSA file

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Title"Cannot Read PSA File" error when trying to open a PSA file
SummaryWhen trying to open a PSA file in Space Planning "Cannot Read PSA File" error pops up
URL NameCannot-Read-PSA-File-error-when-trying-to-open-a-PSA-file
Resolution
Follow the below steps to change Encoding so that user can .PSA files to open in older versions which was created in 2017.1: 

1. Open .PSA File in Space Planning (2017.1 version)
2. Click on "File" Menu
3. Click Save>>Save As option
4. A warning message might appear, Click on "Save anyway" (Clear warnings if required or correct the warning)
5. A window will appear to save the project ,the default Encoding is Unicode UTF-8 (Which is not supported by older versions), change the "Encoding" to "ANSI" and click "Save"
 
User-added image
ProductsSpace Planning Plus
Module
VersionAll
Error Message Code
Cannot Read PSA File
Cause
Encoding used by older versions of Space Planning is ANSI which cannot open .PSA files created by new versions(2017.1) as this version uses Encoding Unicode UTF-8 .
Additional Information
Publication StatusPublished

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