Arthur Merchandise Planning (AMP) Excel Add-In producing error "requires a component that is not currently installed" using unsupported MS-Excel version

« Go Back

Information

Title	Arthur Merchandise Planning (AMP) Excel Add-In producing error "requires a component that is not currently installed" using unsupported MS-Excel version

Summary

URL Name	Arthur-Merchandise-Planning-AMP-Excel-Add-In-producing-error-requires-a-component-that-is-not-currently-installed-using-unsupported-MS-Excel-version

Resolution

Run AMP with supported version of MS-Excel

Products	Enterprise Planning Client Edition; Enterprise Planning Server Edition

Module	Excel Add-In

Version	2005

Error Message Code

"Opening the VBA project in this file requires a component that is not currently installed. This file will be opened without the VBA project. For more information, search Office.com for “VBA converters"

Cause

Unsupported software combination.

Additional Information

The Planning Import Wizard of AMP 2005 has been tested with:

Excel 9.0 (Office 2000)
Excel 10.0 (Office XP)
Excel 11.0 (Office 2003)

Customers are encouraged to upgrade to the latest available version.

The current version of EP (2017.1) has been tested with Office 2010.

The MS-error message is referring to http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=926430&kbln=en-us

Although the above MS-Fix (MicrosoftOfficeVBAConvertersSigned) will avoid the error message, jda can't guarantee functionality for 3rd party products.

Publication Status	Published